Our FAQs

Handmade Jewellery & Repairs in Sheffield
What are your opening hours?

09:30am – 4:30pm Monday to Friday
9:30am – 3pm Saturdays

No, you don’t need to book an appointment. Feel free to call into the workshop anytime to discuss a repair, a bespoke requirement or to browse our fully stocked showroom.

We are based upstairs in the Craft Workshops in Orchard Square in Sheffield city centre. You can use the main staircase or you can use the lift inside Waterstones bookshop to access the mezzanine. The entrance to the Craft Workshops is above Costa Coffee. We are located on the first floor accessible via the spiral staircase. If you are unable to use the spiral staircase please do let us know and we can make alternative arrangements to deal with your enquiry.

You can use the lift inside Waterstones bookshop to access the mezzanine and the entrance to the Craft Workshops above Costa Coffee.

We provide new watch batteries and watch straps however we do not currently offer a watch repair service.

Yes we replace watch batteries. We can generally replace them whilst you wait.

Yes we offer a ring resizing service. The cost for this service depends on a number of factors including the type of metal, the design of the ring, whether we are sizing up or down and the extent of the alteration.

Yes we offer a full clean and polish service.

Yes we offer a rhodium plating service that includes a full clean and polish, removal of the old rhodium (if applicable) and re-plating. At the end of the process your ring will look like new again. We offer a discount for multiple items.

Yes we offer a chain repair service. Bring your chain into our workshop and we will be happy to confirm cost and turnaround.

Yes we have a wide range of second hand jewellery in store.

Visit Us Today

Whether you’re looking for an exquisite piece of jewellery or want to breathe life back into a cherished keepsake, Michael Spencer Jewellers can help. We welcome both walk-ins and online enquiries and offer obligation-free estimates.